Testimonials
Below are some reviews from our clients. The feedback was collected by and can be verified at Realsatisfied.com, an independent third-party survey company.
Sellers
“We are so grateful for your expertise, support, and Aloha. You helped us so much with every step in the process. You are an amazing team! We can’t thank you enough.” Zerr (Seller)
“I have bought and sold our home with Scott over the last few years and there is not a single thing he could have done better throughout the entirety of the process. His genuine personal touch and complete understanding is not something that is routinely seen in this marketplace. There are too many things to list where he went above and beyond what most would consider the regular "call of duty". I cannot recommend Scott and his team highly enough.” Leeper (Seller)
"Scott Adams recently sold a townhouse for my parents. Every rave review you read about Scott Adams is true. He goes above and beyond what you would ever expect from a realtor. Not only did he get the highest price ever recorded for my parents' townhouse he helped them prepare their property to sell by handling all repairs, updates, and maintenance that was needed. In addition to this, he helped my parents, who are seniors, move and sell their belongings. He was extremely patient and positive throughout the entire process. My only regret is that he lives in Hawaii and not on the mainland where I currently reside. I would 100% hire him again!!!!" Waterfield (Seller)
“Scott is the bomb. We love him.” Prasad (Seller)
“Scott Adams and his team did an outstanding job of getting our home ready to sell. He worked with us every step of the way to insure that we were informed and making the best choices for us. His care and professionalism were evident throughout the process. The preparation and leg work to prepare our listing and get it out on so many platforms insured that we had interested buyers quickly. I particularly appreciated Scott's guidance through the paperwork which can be daunting. The entire process was executed with our goals in mind and the results reflect his efforts made on our behalf. Selling a home after 25 years is a major life event and we feel very fortunate to have had Scott and the team with us every step of the way.” Caron (Seller)
“To everyone who wants to get their house sold, do yourself a favor and hire Scott Adams! Here’s why. Scott and his assistant Sheryl worked wonders on our home. Scott knew exactly what our house needed to sell. Using vendors that Scott chose, we painted inside and out and put wall-to-wall carpet. He knows the latest trends and what colors sell, so we took his advice. The result? Absolutely stunning! Our house went from drab to fab!! We had offers the first week and it sold for much higher than listed within seven days! Sheryl wasted no time in lining up vendors and stayed on top of everything. She got the house fixed and ready to go on time. She was always there and always kept us updated. Melyssa was extremely helpful and informative during the escrow process. Her communication was excellent. Thanks to the superb service of Scott Adams, what should have been a stressful situation was stress-free from beginning to end. It was a pleasure to sell our home with the fantastic Scott Adams and his team!” Heather (Seller)
“ My top choice over the many brokers I have dealt with in the past. Scott and his team are the best. I will gladly recommend any time! My last home purchase and home sales have both been conducted with the expert knowledge of Scott Adams, I will continue to recommend him to my friends and family.” Heidtke (Seller)
“Scott Adams and his team are the best! They took care of every detail from start to finish. From the initial contract signing, to marketing and sales, to home description of mailers/flyers, to their personal and “aloha spirit” during open house, to the inspection process and final closing detail, they kept me updated every step of the way. They are a trust worthy team who care for their clients like their own family. I consider them my forever friends!” Ahu (Seller)
"When we first spoke with Scott Adams, his knowledge of the real estate market in Kaneohe is what impressed us the most. We feel Scott had our best interest in the negotiations process at all times, and he was in constant communications with us every step of the sale. Scott was very friendly to work with and addressed any and all questions without hesitation; Scott Adams is a professional and the guy who will give you his best through the entire process of selling or finding you a home." Archuleta (Seller)
"Scott Adams and his team (Melyssa & Tracy) were the BEST and most AWESOME people to be blessed with in our search for our dream home and selling of old home. Scott knew exactly the kind of house we wanted and matched us "perfectly" with the right property. He walked with us thru the financing, assuring we received the best rates. He was our eyes during the inspection because his knowledge went far beyond just buying/selling a home. Within days of closing, Scott was ready to put our "old" property on the market and our home sold after the 1st open house weekend! He and his team took care of upgrades we needed to complete before closing which lifted the burden from us doing the work. They followed the work projects, kept us updated and assured we were able to close without any delays. We highly recommend Scott Adam and his team. They go far beyond just selling/buying a home. They have become "forever friends"!" Ahu (Seller)
"Scott really listens to your needs about the sales and purchases of your real estate transactions and what you expect. He's so intelligent, stays up on the market, the stats, the rentals and what to expect. He goes WAY beyond a "real estate agent". It amazes us how he remembers everything we talk about and what we need! He takes the "small stuff" off your plate and handles it on his own. We love that about him. He doesn't burden you with it. Mel, Scott's assistant, would ALWAYS answer her phone and texts! If she didn't know the answer, she would find out and ALWAYS get back to us. If you're a person that wants a successful, timely and professional team, Scott Adams is the way to go!" Van Handel (Seller)
"Scott was able to gain the confidence and trust from all of my family members immediately. He is extremely thorough and took the time to communicate to multiple family members to ensure a smooth operation. He is knowledgeable and will help you come up with solutions to issues. Trust is key when selecting a realtor and he was open and honest about all aspects along the way with no surprises. He made this entire process worry free by coming up with potential contingency plans if initial plans did not work out. I will be recommending Scott Adams' services to everyone I know." Daguio (Seller)
"We chose Scott Adams because we felt he would follow through on the preparation, marketing, and sale of our home. He came with an excellent presentation and credentials and understood our needs, reassuring us that he and his team would support us 100% from the beginning to the end of the sale and he did not disappoint. We would not hesitate to recommend Scott to anyone interested in a realtor who is professional, knowledgeable, understanding and honest. His service was 5 stars in every way and he totally exceeded our expectations, going the extra mile when necessary. He gave us excellent advice and support in all negotiations. All of Scott's staff members kept us up to speed and were very timely and clear in their communications. Such great service! This sale has been exceptionally smooth and stress-free for us thanks to Scott and his staff. We would recommend Scott without any reservation for all your real estate needs." Brinkman (Seller)
"When I first met Scott Adams he was polite, kind, respectful, and honest. He let me know right away exactly what I needed to do to get my house up to par to sell. This is what I was looking for and this is what he gave me. I believe that many years of experience and a great customer service attitude is really what sold me on this man. I can't explain how well he knows and does his job. The experience was amazing for me and my entire family with Scott Adams. I just want to thank you for keeping such a wonderful Realtor on your team and letting me have him for such a short period. He was and is the greatest Realtor I've ever known. I would gladly buy or sell another house from him when I have a chance. Scott Adams is awesome!" Matthews (Seller)
"From the onset Scott Adams took away all of my anxiety of selling a home. From that moment on, I knew that I was in excellent hands. I had no idea that selling a home could be such a pleasant experience, from beginning to end. Scott Adams and his team members are all very organized, helpful and nice. They truly are a joy to work with. I thank my "lucky stars" that I found such a great team. I can confidently recommend their services to other people." Toledo (Seller)
"Scott exceeded our expectations and made the home sale process a pleasure. We would absolute recommend Scott Adams to anyone who is looking to buy or sell in Hawaii." Torres (Seller)
"Scott was very helpful and reliable throughout the whole process. We would highly recommend him to any friends or family." Mason (Seller)
“Thank you so much for selling our condo. You and your staff were very helpful, committed, patient, and professional. You communicated with me regularly, and were always positive and optimistic… I am especially grateful for your help in completing the many forms and documents. You were a “full service realtor” from our first meeting to when I closed at Title Guaranty. Thank you so much for your help and professionalism.” Wong (Seller)
[letter] “We were very fortunate and extremely lucky to find you both. You have made our dreams come true. We worked with three other realtors before we met you and none of them could close the deal. You are officially named “the Closers”. We can’t wait to do business with you again. Your professionalism is unparalleled. Thank you again very, very much. We are blessed…” Sheppard (Buyer/Seller)
“In preparing to sell our home, we interviewed half a dozen different realtors in order to find someone we felt we could work with. After meeting with Scott, we knew that he was the one that would be looking out for our best interest. From the moment we commissioned Scott and Lisa, we found them to be the best at what they do as well as exceptional individuals in their personal lives. They made all the right calls at all the right times, and made the selling of our home virtually painless. We particularly loved the fact that Scott and Lisa respected our decisions, and worked hard to make our home ‘right’ for the next owner. We felt that they had the best skills and personalities in the marketplace. Very honest and loyal.” Mack (Seller)
“Hands down, Scott is the best.” Oka (Seller)
[letter] “Charlotte and I want you to know how thankful we are that we chose your team to sell our home. The market was difficult yet you were able to initiate a bidding frenzy and sell our home for a premium price in just a matter of weeks while other homes in the neighborhood languished on the market at equal or lower values. You took accountability for every aspect of the process, delivered on your promises, and made it fun. We would recommend you highly to anyone who seeks a real estate professional.” Parker (Seller)
Buyers
“Scott Adams and his team of professionals were absolutely amazing! From the first meeting to the closing celebration, I felt I was in the best hands! Being a first time home buyer is stressful, however Scott made sure I knew every little detail of the process and went out of his way to make me feel comfortable! I highly recommend Scott Adams! Mahalo!” Crawford (Buyer)
“From start to finish, Scott was available, knowledgeable, and was able to understand our end state completely. He and his staff were fantastic throughout the entire process. My wife and I cannot recommend Scott enough.” Leeper (Buyer)
"This was probably the best real estate company I think there is out there. Scott Adams has a great handle on his work, knows what he can offer to make the home buying process go as stress free as possible, and most amazingly, offers to provide his services and expertise wherever possible. He gave me guidance on home options, safety concerns, and even consulted with his lawyers to create a statement to make sure that a known assessment would be paid off at the time of my purchase. Once in my home and the property had closed, he didn’t leave me stranded, but continued to work with the cleaners and HOA to communicate issues found in the final inspection. He's an extreme professional, gets the job done and exceeds at every task, as well as runs things smoothly behind the curtain! He's a great communicator and makes you feel at ease during the whole process. It feels like you are his #1 and only customer, and you know that he's really looking out for your best interest. The experience was way better than anything I would have expected." Unten (Buyer)
“Fantastic customer service and demonstration / communication of the real estate market. Appreciated the careful attention to detail and time-sensitive deadlines and thoroughness in explaining the process.
Perfect experience, Team Adams/ Tracy Bean are the most phenomenal group of real estate professionals. Tracy Bean provided the utmost service and went above and beyond to ensure our offer, transaction, and closing went seamless. We appreciate her and the entire Team Adams in sharing their expertise and making our first transaction successful! Simply superb. Recommending Team Adams to all family / friends for real estate investment purchases.” Hiebert (Buyer)
“I would highly recommend Scott Adams, Tracy Bean, Melyssa Shimamoto and the rest of their Better Homes and Garden team. They always work for you and will work hard to find the best property for your money. I wanted to find a property specifically on the windward side, leaning more towards Kaneohe and could only afford a certain amount in this area. This made it hard to find the "right" property. After looking for many months, they found the perfect property. With some strong negotiations done on their end, we were able to come to an agreement and start the purchase process. They made sure everything was done in a timely manner and they always worked hard to stay on top of everything and to make sure that your interests were always at the forefront. I really appreciate all that they did for me and my first home purchase.” Salvani (Buyer)
"What I loved the most about Scott and Melyssa was their patience in finding our dream home. Since we were not in a rush, they never pressured us in making a decision after viewing a home. We had a few medical set backs which prevented us from moving forward after making offers. They were understanding and compassionate, and allowed us time to recover before moving on. We believe because Scott knew us well after a year of searching, he was able to match us perfectly with our dream home. We are forever grateful and blessed!!! " Ahu (Buyer)
"Scott’s an excellent agent with great attention to detail. He also really went above and beyond to make sure my wife and I found the right place and that our transaction went smooth." Bendiner (Buyer)
"I was especially impressed by Scott's extensive knowledge of the local market, network of contacts and analytical approach, which meshed nicely with my own approach to purchasing a home. Our home purchase was fraught with difficulties and at a high risk of falling through, but Scott put in the work and carried us through the process, for which we are immensely grateful." Jones (Buyer)
"Scott Adams is the best realtor I've dealt with in four states. His knowledge and commitment to providing superior customer service is unmatched. I highly recommend Scott Adams to any prospective buyer." Quilon (Buyer)
“We wanted to tell you how much we have enjoyed working with you. You have both been amazing in making a process that was not simple from the very beginning become smooth and easy for us. Moreover, you held your words in anything you had promised to be done. We deeply appreciated the full transparency and the care you and your team showed in managing the upgrades to our home… We can imagine it was a big challenge due to the amount of work and the timeline. However, you did it all with care, transparency, and honesty. We could not get a better team and we are endlessly thankful to you.” Won (Buyer)
"Scott and his team showed outstanding knowledge of the sales potential of our property, not only with presentation of similar in our immediate area but nearby areas explaining rationale for any differences in average prices. His eye for detail in repairs and touchups to prepare for showing was outstanding and obtained 4 offers at or above asking price at the first open house. His team's work with us and the buyer through escrow and closing was easy and stress free. We would highly recommend him for handling property sales particularly for non residents." Davis (Buyer)
"This is my second time working with Scott, and it will not be my last. He is everything you want in a realtor. He will floor you with how much he knows about this island and the real estate market. He will find you the perfect home, and he will do everything in his power to get you happily moved in ASAP. He is endlessly patient, and always there to answer your questions and ease your worries. You will start to wonder when he has time to sleep because he JUST. DOESN'T. STOP. EVER. It is truly a beautiful thing to say you have the best realtor, and I know without a doubt that I do. Scott could not disappoint if he tried. Whenever I work with him, I know I am in good hands." Tran (Buyer)
"I cannot imagine going through a move from the mainland to Hawaii without Scott Adams in my corner. He is the consummate professional and extremely personable, He knows the local real estate market like the back of his hand, and he goes above and beyond the call of duty to serve his customers. He worked extremely hard for us to make all the pieces come together. I not only have a fantastic realtor, I feel like I have made my first friend on Oahu." Goodwin (Buyer)
"Excellent knowledge about structure and details of what makes a good house purchase!" Laeger (Buyer)
"Scott is absolutely the best realtor ever. Most realtors have knowledge of the area and buying process but Scott takes it to the next level. He follows up on every step and has multiple contacts to simplify an otherwise very complicated process. Scott builds lasting relationships because he enjoys finding the perfect fit and making people happy. I'm very glad we had Scott on our team. He made it happen." Parra (Buyer)
"A big MAHALO. Your team was really on the ball in communicating the needs of purchasing our condo. Your leadership should be commended because it shows how everyone communicated and made sure we are informed of what we need to do to make this transaction as easy and efficient as possible. I wish I have more money so I could buy more properties with your help." Montes (Buyer)
[letter] “Words cannot express how grateful we are for everything that you helped us accomplish. You truly made our dreams into a reality. It was faith that we met you at that open house. Your knowledge, words of wisdom and advice was spot on and we always felt comfortable putting all our trust in you… Thank you again for the great experience, generosity, and laughs along the way!” Onomoto (Buyer)
[letter] “Just wanted to let you know that we had the best experience working with you and your team. Everything worked out seamlessly due to the hard work that you put into your business. It really shows that you go above and beyond – we feel like we were able to work with the best realtors on the island! We appreciated the little things you did, like giving us honest information and tips while we searched for a home, working through all the fine print together, helping with the removal of items, finding parking spaces, creating a buyer’s checklist… and on and on. Your knowledge helps us to close on such a special place. You were able to control the process while other bidders didn’t have a chance! Your team is impeccable and truly awesome! Thanks so much, we really enjoyed it.” Unten (Buyer)
“Scott and Erin were such a great team. They worked really well to get things done quickly and proficiently. They were always available to answer questions or concerns. We were 100% satisfied!” Onomoto (Buyer)
[letter] “Thanks so much for helping us find our new home! We are so thankful for the countless hours you put in to make this a reality for our family! We truly could not have done it without you.” Nixon (Buyer)
“Scott was the most competent agent we have every met with. He continually went above and beyond to help us find the right place and even continued to work with us after the closing as we chose contractors and vendors for building. He was amazing through the entire process! Scott was very receptive and willing to deal with our interesting family situation. We will continue to work with Scott for the long haul and will gladly recommend him!” Langsner (Buyer)
“We think the Adams were awesome! You guys really helped us every step of the way from the very beginning to beyond closing. Immediately, we felt, not just comfortable, but like friends and that you truly cared about us. You helped us define exactly what we were looking for and walked us through the entire process. Whenever we had questions, you were always there to answer them, even after closing. Scott showed up to the document signing just to make sure we were doing well. We could not have asked for more!” Nakagawa (Buyer)
“From the first time we met Scott and Lisa, we knew we wanted to work with them in the purchase of our new home. Even though we had just met, they made us feel comfortable. We felt like we had known them for years and we trusted them. Scott and Lisa explained things to us every step of the way. They really educated us on the daunting task of looking for a home. Scott and Lisa have a good mixture of being easy-going and yet being tenacious when needed. They have made home buying a good experience for us and we hope to work with them in the future. I would recommend them to all of my family and friends.” Thornley (Buyer)
[letter] “We are truly grateful for all that you have done for us. Our first home-buying experience has been a breeze thanks to you and your awesome team. We know how hard you all worked and it is greatly appreciated. Now it’s our turn to work hard to turn this house into a home. We love it so much that it shouldn’t be too difficult!” Yonamine (Buyer)
[letter] “The purchasing of a home is one of the most important and biggest decisions a person or couple will make. It is also one of the scariest too. However, working with Scott and Lisa made it enjoyable. They were always there… and made us feel like we were their most important client. I am so glad that our first decision in purchasing a home was to have you as our realtors. Thank you so much for all that you did for us and continue to do for us. We could not have done it without you.” Agua (Buyer)
“Scott Adams was very dependable and easy to work with. We were impressed with his character and demeanor.” Kimura (Buyer)
“Scott did a great job in both selling and buying a home. He is very knowledgeable about the process of buying and selling a home. He went above and beyond what he needed to do. I thank him very much and I would use him again.” Thompson (Buyer)
